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39 Westbourne Dr, Houghton le Spring DH4 4QU, UK – 0191 385 7730
12 Front St, Houghton le Spring DH4 6LP, UK – 0191 385 9696
Great practice. The level of care is amazing. All the staff love cats. And this really does show when you take your pet here. Our cat 'smudge' feels very comfortable when we visit . We will Never use a different practice. As we know we are in great hands for the rest of our cats life. If you live round the Sunderland, County Durham area Simply Cats is a must for your cat.
Great service from Simply Cats tonight. Genuinely friendly & caring staff, Lucie the vet is great. Can't recommend highly enough. Thanks for fixing my cat.
104 Newbottle St, Houghton le Spring DH4 4AJ, UK – 0191 512 6600
My lovely little hamster died last night, after talking to a lady at the emergency vets in Newcastle this morning she told me they charge £30 for to send off for cremation and more if you want the ashes back. Rang at 2pm when the Houghton branch opened and a lovely woman whose name I didn’t catch told me it was around £50-£90 if you want the ashes back. I said I would mull it over on the drive there and tell them when I was arrived what my decision would be. When I was there I said I would just like him sent off with a little note and cremated, she told me that she spoke to her manager and they decided to do it for free as I wasn’t asking for the ashes back. I was so incredibly moved by this and I cannot explain how kind this simple gesture was. Amazing staff and very happy despite the circumstances. RIP Humphrey, my angel.
Looked after my bunny brilliant. Very friendly to
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